About kings curtains
How do I measure up?
What happens if I get my measurements wrong?
Can I see the fabrics?
We have constant updates with fabric suppliers so we are shown new collections, we can recommend fabric qualities and colours for you, once you have given us a budget and colours to follow and we can have fabric samples sent to you for you to choose, we can send you up to 6 samples free of charge.
What is the delivery time?
How will my curtains/blinds be delivered?
What payment methods do you take?
Current we only receive payments via BACS or cheque, if that’s something you feel more comfortable with – however cheque is a longer process a we still have to wait 5 days to clear and may result in delays to your order. We’re currently unable to accept American Express cards.
Can I iron my curtains?
Yes, you can. But do not use hot settings or steam as this will distort the fabric. Velvet curtains must be ironed from the back (lining side), but would not advise, it is best to seek a professional dry cleaners.
Can I put my fabrics in the washing machine?
No, this is not advisable. The fabric will shrink, there’s a high possibility colours might run and the linings will get ruined. Curtains can be dry cleaned but please note, they can shrink by up to 3% during the process. If you have to take your blackout/thermal curtains to the dry cleaners, please let them know that they’ll need to be put through a sensitive treatment. We’ll be happy to send you a care sheet to take with you if you request it from us. The best way to keep your curtains clean is to vacuum them or have them dry cleaned professionally.
Will my fabrics fade?
Can I cancel an order?
What is your returns policy?
How heavy are the curtains?
How to Measure
Measuring Track & Pole
T: 01270 481420